MetLife

MetLife

MetLife Global had a strong product design team, but lacked fundamental UX research capabilities and capacity. Motivate was retained to provide a full research team to service US and Mexico market initiatives, as well as a 3-month UX Research Training Curriculum for over 100 MetLife stakeholders. In parallel, we provided UX Designers to augment existing teams for more than 9-months.

Few agencies are positioned to provide such a wide variety of services on-demand. From initial outreach through onboarding, Motivate had resources in place and working within 72-hours. MetLife can now claim to have deeper capabilities with UX Research, laying the foundation for long-term impact across the business. Various MetLife teams were also able to complete critical product design work thanks to the additional resources provided.