This is our UX.

We create digital products and platforms using a unique combination of proprietary insight, design and operational approaches to solve big challenges and deliver big impact for our clients.

We are Empathy-Driven.

Motivate creates insight-driven customer experiences that increase engagement, improve conversion and boost sales.

We Dig Deeper.

Motivate gives you a deeper understanding of your customers and ensures what and how you sell matches their needs.

We Empower You.

Motivate can help your organization develop the tools, products, services and techniques to win in the highly-complex and challenging customer landscape.

The Motivate Playbook

We develop insight-driven User Experience strategies and product and service design solutions using fast and flexible proprietary research, design and operational approaches:

We develop insight-driven User Experience strategies and product and service design solutions using fast and flexible proprietary research, design and operational approaches:

Gather Insights

Our capabilities help uncover powerful customer insights that can transform our clients’ business and provide confidence in strategic direction and outcomes:

Insider Insight™
Friendship Groups™
Ethnography
WIT Studio Design Thinking Workshops
Expert Reviews and Usability Testing
Journey Maps

Design the

Solution

Our team combines key insights and cross-vertical and domain expertise to product or service solutions that deliver exceptional customer experiences:

‘Reframe’ Solution Workshops
UX Strategy
Design Systems
Visual UI Design
Design Sprints
Rapid Prototyping

Build the Team

Using our flexible ‘Squad’ model, we configure the most efficient and cost-effective resource solution based on each client’s unique requirements – to ensure the success of any engagement we tap into our Talent Pool of experts to lead, stretch for more capacity, or flex to add even more specialized skill sets.

 

OUR CLIENTS

are market leaders who want to maintain their edge and challenger brands that want to climb higher. In every case, our clients come to us to answer critical questions and deliver long-term value.

"I truly love working with Motivate. Collectively and individually, they are passionate and innovative beyond any other agency I have ever engaged."

"In one swoop, Motivate has addressed some 
of the most complex usability issues that have plagued the legacy product for years."

"Your team of ‘Motivators’ served as catalysts for change within the BlackRock organization and made our jobs much easier!"

"Your agency is the best I have ever worked with. You surpass other agencies in your ability to adapt and change within the process to bring out insights."

"Motivate has given us very insightful research findings and design recommendations. …I trust them to provide us with a smart research approach to give us the answers we need…"

"Your team was 
a lot of fun to work with and provided great info and business insights on our consumers, laying the groundwork for an awesome project launch."

"The Motivate team carefully listen to our needs and give options for scaling the scope of services to meet our overall objectives, budget and timeline."

"This is exactly what I was hoping for. I’m very, very happy overall with how this looks!"

"You guys rock!! Well done! It’s great having you guys as partners! :)"

"Motivate’s ability 
to dig down to the 
real problem and offer targeted solutions helped bring our product to life."

"As a business, we practice what we espouse – delivering excellent customer experiences from start to finish while forging lasting relationships."

"We worked with UX Hires to identify talent for several hard to find UX positions during a hiring ramp at Yodle. It a been a pleasure working with them."

"I truly love working with Motivate. Collectively and individually, they are passionate and innovative beyond any other agency I have ever engaged."

"In one swoop, Motivate has addressed some 
of the most complex usability issues that have plagued the legacy product for years."

"Your team of ‘Motivators’ served as catalysts for change within the BlackRock organization and made our jobs much easier!"

"Your agency is the best I have ever worked with. You surpass other agencies in your ability to adapt and change within the process to bring out insights."

"Motivate has given us very insightful research findings and design recommendations. …I trust them to provide us with a smart research approach to give us the answers we need…"

"Your team was 
a lot of fun to work with and provided great info and business insights on our consumers, laying the groundwork for an awesome project launch."

"The Motivate team carefully listen to our needs and give options for scaling the scope of services to meet our overall objectives, budget and timeline."

"This is exactly what I was hoping for. I’m very, very happy overall with how this looks!"

"You guys rock!! Well done! It’s great having you guys as partners! :)"

"Motivate’s ability 
to dig down to the 
real problem and offer targeted solutions helped bring our product to life."

"As a business, we practice what we espouse – delivering excellent customer experiences from start to finish while forging lasting relationships."

"We worked with UX Hires to identify talent for several hard to find UX positions during a hiring ramp at Yodle. It a been a pleasure working with them."

Experience Matters

Our team of ‘Motivators’ is committed to transparency, integrity and giving our clients an exceptional experience.

LOIS SIEGEL

Director, Recruiting | UX Hires

“Pairing exceptionally talented, high-character people with world class clients to contribute to a great UX culture helps everyone achieve their goals.”


JACK COLE

Director, Design Practice

“At Motivate, we believe in working together to get to the best solution for our customers. No egos– Just hard work leading to great outcomes.”


KARA FILIPP

Director, Business Development

“We bring equal parts strategy, substance, and style 
to anything we do with measurable results – 
or else, it’s not worth doing.”


KEN MORAN

Vice President, Operations

“Our secret sauce is about people, process, and an unyielding pursuit of quality, insight-driven solutions based on business goals and customer needs.”


MONA PATEL

Founder, CEO

“Companies block innovation by starting with what they want to create, not with what people need. 
When we see that happening, it’s time to reframe.”


PETER KORNBERG

President, CX Business

“Working across several business verticals, 
we help our clients see the opportunities 
in the challenges they face.”


KIERSTEN NASH

Director, Strategic Design & Innovation

“We believe in the power of creativity –– the power of asking: 
why? what if? and how might we? From there, we innovate.”


RAUNAQ SARAN

Director, Finance

“As a business, we practice what we espouse – delivering excellent customer experiences from 
start to finish while forging lasting relationships.”


YouX™ MAGAZINE

Motivate is here to help you connect with your customers and achieve maximum business impact from investment into UX. YouX™ is content directly from the minds of our expert team – we hope you find it valuable.

Bringing UX Principles to Product Design

Bringing UX Principles to Product Design

By: Motivate Design December 11th, 2018 In some ways, it’s a bit strange that UX design and product design are treated as distinct jobs. Both are ultimately concerned with meeting the needs of users by developing products and services based on feedback and...

5 Awesome Podcasts for UX Designers Looking for Inspiration

5 Awesome Podcasts for UX Designers Looking for Inspiration

By: Motivate Design December 5th, 2018 Over the last decade, podcasts have taken the world by storm, with new shows springing up seemingly every day. For people on the go, podcasts provide a great way to keep up to date on a wide variety of subjects or explore new...

Beyond the Work

Yeah, we have our hands on a few cool projects.

MonaPatel.NYC

Mona’s personal portfolio site featuring all of her thoughts and creative explorations as a leader, speaker, and author.

VIEW WEBSITE

ORIGIN STORY: THE HOW & WHY BEHIND MOTIVATE

The story of how a love of designing great experiences for clients through insight-driven methods led to the creation of Motivate Design.

WATCH VIDEO

TEDx TALK: SEE PROBLEMS AS OPPORTUNITIES

Equal parts personal and inspirational, Mona speaks to a New Bedford TEDx audience on reframing mindsets from “can’t” to “can.”

WATCH VIDEO

REFRAME: Shift the Way You Work, Innovate, and Think

by CEO and Founder, Mona Patel

 

Buy Now

THE THING ABOUT SWINGS
Children’s Book

by CEO and Founder, Mona Patel

 

Buy Now

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Contact Us

Address 111 John Street, Suite 450 New York, NY 10038

Phone 646.555.1234

Email hello@motivatedesign.com